From Paper Huddles to One Source of Truth
Berks Counseling used to chase huddle notes on paper and meeting summaries across a dozen Word documents. Now Clinic Director Bonnie Triebig and CQI Director Pam Witman can pull up months of progress in a few clicks.
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"Our CEO, will ask, you know, if she missed a meeting or doesn't typically attend them - I just pulled up the SmartStory and sent it to her. And that's the whole point."
Pam Witman
CQI Director
Berks Counseling
Berks Counseling
Hear it in their own words
Watch highlights from our conversation with the team.
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"It would keep it in a centralized area where everybody on the team could get access to it — but so could supervisors, so we could really have a closer eye on what's going on."
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"The alternative for me was to type up summaries for each meeting in a separate Word document."
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"It's really easy to forget in the day to day how much work you've actually done. It really shows you in one place — these are all the steps that you've taken."
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